Terms & Conditions

Disclaimer
EIN-SW makes every effort to ensure that information on this website is accurate and takes all reasonable steps to provide educational services in the manner set out here. However, it will not be held responsible for any warranty or representation, expressed or implied about its accuracy, completeness or appropriateness for a particular purpose.
Neither EIN-SW , or any of its employees, can be held responsible or liable for any claim, loss or damage resulting from the use of the information provided on this website.

Link Disclaimer
The links to third party external sites are provided for the convenience of our website visitors only. EIN-SW, is not responsible for the content of these external sites and does not necessarily endorse the views or agree with the information held on these sites.

Privacy Statement
This page explains how EIN-SW uses any personal information you supply when you visit this website. This includes sending us emails & filling in forms on our web pages;

Introduction
You can visit this website and use many of its features without telling us who you are or giving us any personally identifiable information. It is only when you email us, fill in an online form
In addition we collect personal details if you fill in a paper form to apply for an EIN-SW event or to apply to become a member of EIN-SW staff. We want to reassure you that we take the collection, use and retention of your personal information seriously.

EIN-SW holds and uses personal information in accordance with all current UK legislation relating to data protection, and complies with the Data Protection Act 1998.

What information do we collect?
Depending on the features of the website that you wish to use, we may ask you for details such as your name, address, telephone number, email address and other relevant items of information. For example, if you are applying for an EIN-SW event course or a job with EIN-SW, we ask only for the details that we need to be able to process your application.

EIN-SW also receives and records information on server logs from your browser, including your IP address and the page(s) you requested, but this information cannot identify you personally.

What we do with the information
Except in the limited circumstances mentioned below, we use your information only for the purposes stated at the time we request it, and we do not pass the information to any other person or organisation part of the EIN-SW membership permits the sharing of business contact details to promote business activity with in the EIN-SW network

Full members of EIN-SW will be asked to sign a DE Minimus State Aid Declaration Form and Gross Value Added (GVA) which will permit the sharing of some information.

General users, including visitors to EIN-SW website
We use your personal information to fulfil requests for information or services; to assist in improving our web services; and to let you know about further services & facilities, if you have indicated your consent for us to do so.

EIN-SW will not give your personal details to any other organisation.

Member or event applicants
We use the information solely to process your application. For some job applications we may need to pass details to the relevant authorities for checks under the Children Act.

Access to your personal information
You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. A fee (currently £5) is payable. Please send requests to the Director of Management Information Services EIN-SW at the address at the end of this page.

Users 16 and under
If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information. If you are under 16, we may need to pass information on to your school.

Further information – Wiltshire College is the lead partner of the EIN-SW project
To see the Wiltshire College Data Protection Policy in full.http://www.wiltshire.ac.uk/documents/policies/documents/data_protection_policy.pdf

Any questions?
If you have any queries about or suggestions for this statement, or have any concerns about the use of your personal details by Wiltshire College or EIN-SW please contact the Director of Management Information Services at the address below.
Wiltshire College
College Road
Trowbridge
Wiltshire BA14 0ES
Telephone: 01225 766241
Fax: 01225 777148
Minicom: 01225 756364
Email: dataprivacy@wiltshire.ac.uk
Web: www.wiltshire.ac.uk

What to do if things go wrong
Occasionally things go wrong and we need to hear from you in order to put them right. We treat complaints very seriously and also welcome your comments and compliments.

Telephone:01722 344308/Ext 6809
Email: kim.vickerman@wiltshire.ac.uk

Write to:

Customer Feedback Wiltshire College Salisbury Southampton Road, Salisbury Wiltshire, SP1 2LW

We promise that your complaint will be investigated fully, and that you will receive an initial response within 5 working days.

If you are still not satisfied you may take your case to the Chairman of Governors, Cocklebury Road, Chippenham, Wiltshire SN15 3QD.